Find Us

Important Phone Numbers

Questions?

Call Us Toll Free

Email Us

Find Us

Customer Contact Center Representatives are available Monday - Friday from 8:00am to 5:00pm and Saturdays from 8:30 to Noon.

If you need to reach us after hours, we do offer after hours support for most products. If you still need our assistance, please send us an email or leave us a voicemail and we will respond the following business day.

Debit Cards

Lost/Stolen Debit Card

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
888-263-3370

Debit Card Fraud?

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
855-961-1602

International:
727-227-2447

Activate your Debit Card

After Hours, 24/7:
855-726-4885

If you have trouble activating
your card, please call:
M-F, 8am-5pm
800-463-7782

Dispute a Transaction

M-F, 8am-5pm
800-463-7782
or
Visit one of our locations

Credit Cards

Lost/Stolen Credit Card

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
800-325-3678

Credit Card Fraud?

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
855-961-1602

Activate your Credit Card

After Hours, 24/7:
800-543-5073

M-F, 8am-5pm
800-463-7782

Credit Card Disputes

After Hours, 24/7:
800-600-5249

Credit Card Online Help

After Hours, 24/7:
866-572-1637

MYCARDSTATEMENT.COM

Make a Payment via Phone

After Hours, 24/7:
800-423-7503

Make a CC Payment using your FSB&T account

M-F, 8am-5pm
800-463-7782

Redeem Credit Card Rewards via phone

After Hours, 24/7:
800-854-0790

SCORECARDREWARDS.COM

Locations & Hours

Lawrence - Vermont Street

Address

609 Vermont Street
PO Box 701
Lawrence, KS 66044

Phone Numbers

Toll Free: 800-463-7782
Local: 785-749-0400
Fax: 785-749-4144

GET DIRECTIONS

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: CLOSED
Please visit our Monterey Way location for Saturday service.

Drive-Up Hours

Not Available at this location.
Please visit our Monterey Way location for Drive-Up capabilities.

ATM on Site

View Location Services
Notary Services	Night Drop	Coin Counter	Personal Banker	ATM Deposit	Instant Issue Printing

Lawrence - Monterey Way

Address

3901 W. 6th Street
Lawrence, KS 66049

Phone Numbers

Toll Free: 800-463-7782
Local: 785-749-0400
Fax: 785-843-3581

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 8am – 6pm
Saturday’s: 8am - Noon

ATM on Site

View Location Services
Notary Services	Night Drop	Safe Deposit Boxes	Coin Counter	Personal Banker	ATM Deposit	Instant Issue Printing

Perry

Address

402 Plaza Drive
PO Box 7
Perry, KS 66073

Phone Numbers

Toll Free: 800-463-7782
Local: 785-597-5151
Fax: 785-597-5154

Get Directions

Lobby Hours

Monday – Friday: 8:30am – 4:30pm
Saturday’s: 8:30am - Noon

Drive-Up Hours

Monday – Friday: 8am – 6pm
Saturday’s: 8am - Noon

ATM on Site

View Location Services
Notary Services	Night Drop	Safe Deposit Boxes	Coin Counter	Personal Banker	ATM Deposit	Instant Issue Printing

Tonganoxie - Downtown

Address

400 S Bury Street
PO Box 219
Tonganoxie, KS 66086

Phone Numbers

Toll Free: 800-463-7782
Local: 913-845-2500
Fax: 913-845-5100

Get Directions

Lobby Hours

Monday – Friday: 9am – 3:30pm
Saturday’s: CLOSED

Drive-Up Hours

Monday – Friday: 9am – 4pm
Saturday’s: CLOSED

ATM located at 24-40 & 3rd Street, Tonganoxie, KS

View Location Services
Notary Services	Night Drop	Safe Deposit Boxes	Coin Counter	Instant Issue Printing

Tonganoxie - Highway

Address

1525 Highway 24-40
PO Box 219
Tonganoxie, KS 66086

Phone Numbers

Toll Free: 800-463-7782
Local: 913-845-2500
Fax: 913-845-2991

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 7am – 7pm
Saturday’s: 7am - Noon

ATM on Site

View Location Services
Notary Services	Night Drop	Safe Deposit Boxes	Coin Counter	Personal Banker	ATM Deposit	Instant Issue Printing

Basehor

Address

15506 Pinehurst Drive
Basehor, KS 66007

Phone Numbers

Toll Free: 800-463-7782
Local: 913-724-2121
Fax: 913-721-1794

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 7am – 7pm
Saturday’s: 7am - Noon

ATM on Site

View Location Services
Notary Services	Night Drop	Safe Deposit Boxes	Coin Counter	Personal Banker	ATM Deposit	Instant Issue Printing

Legends

Address

10900 Parallel Parkway
Kansas City, KS 66109

Phone Numbers

Toll Free: 800-463-7782
Local: 913-299-8831
Fax: 913-788-8009

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 8am – 6pm
Saturday’s: 8am - Noon

ATM on Site

View Location Services
Notary Services	Night Drop	Safe Deposit Boxes	Coin Counter	Personal Banker	ATM Deposit	Instant Issue Printing

Trust & Investments

Address

15330 Wolf Creek Parkway
Basehor, KS 66007

Phone Numbers

Toll Free: 800-463-7782
Local: 913-724-2121
Fax: 913-728-2335

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm and by Appointment Only

ATM on Site

View Location Services
Notary Services	Night Drop		Trust & Investment Representatives	ATM Deposit

Contact Us

Call us

Toll Free 800-463-7782

Email us

We're happy to assist with any questions or comments you have. Please email us using the form below, and we'll get back to you during normal business hours. Please note that email messages are not secure; do not send sensitive information such as passwords, account numbers, PINs or social security numbers.

Contact Form

Find Us

Important Phone Numbers

Questions?

Call Us Toll Free

Email Us

Find Us

Debit Cards

Lost/Stolen Debit Card

Debit Card Fraud?

Activate your Debit Card

Dispute a Transaction

Credit Cards

Lost/Stolen Credit Card

Credit Card Fraud?

Activate your Credit Card

Credit Card Disputes

Credit Card Online Help

Make a Payment via Phone

Make a CC Payment using your FSB&T account

Redeem Credit Card Rewards via phone

Locations & Hours

Lawrence - Vermont Street

Address

Phone Numbers

Lobby Hours

Drive-Up Hours

ATM on Site

View Location Services

Lawrence - Monterey Way

Address

Phone Numbers

Lobby Hours

Drive-Up Hours

ATM on Site

View Location Services

Perry

Address

Phone Numbers

Lobby Hours

Drive-Up Hours

ATM on Site

View Location Services

Tonganoxie - Downtown

Address

Phone Numbers

Lobby Hours

Drive-Up Hours

ATM located at 24-40 & 3rd Street, Tonganoxie, KS

View Location Services

Tonganoxie - Highway

Address

Phone Numbers

Lobby Hours

Drive-Up Hours

ATM on Site

View Location Services

Basehor

Address

Phone Numbers

Lobby Hours

Drive-Up Hours

ATM on Site

View Location Services

Legends

Address

Phone Numbers

Lobby Hours

Drive-Up Hours

ATM on Site

View Location Services

Trust & Investments

Address

Phone Numbers

Lobby Hours

ATM on Site

View Location Services

Contact Us

Call us

Toll Free 800-463-7782

Email us