First State Bank & Trust welcomes all of your comments, questions, and suggestions. To help us serve you in the most efficient manner, please contact us by phone, email, or stop by any of our convenient locations.
- Contact Center: Customer Service
- Call toll free (800) 463-7782 or (913) 845-2500 to speak with one of our Contact Center Representatives. Available Monday-Friday from 8:00 AM to 5:00 PM and Saturdays from 8:30 AM to 12:00 PM CST.
- Phone Banking: Automated 24/7
- Call toll free (888) 845-2220 or (913) 845-0050 to check your account balance, recent transaction activity, and transfer funds and more! Call 24 hours a day, 7 days a week.
- Payment Cards: Lost or Stolen!
- Debit Card in the USA: (800) 791-2525
- Debit Card International: (701) 461-0621
- Credit Card: (800) 325-3678
- Gift Card: (866) 208-3282
We’ll generally respond within one business day. Just enter your banking question and we'll be back in touch soon.
Please note: This Customer Service E-mail is provided for your convenience, and should only be used to send general questions regarding First State Bank & Trust's products and services. At the present time, First State Bank & Trust does not accept applications for new products or services electronically via the Internet or E-mail. As a result, no E-mail message received by First State Bank & Trust will be considered a loan application or deposit account application for any legal, regulatory, or other purpose. Also, account transactions cannot be conducted via e-mail. Please call (800-463-7782) for assistance. Submission of this document is being made through normal e-mail channels and is not encrypted in any way and may potentially be intercepted or viewed by an unintended party. If you are uncomfortable with submission in this manner, please print the form and mail it to First State Bank & Trust, PO Box 219, Tonganoxie, KS 66086.
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